Search West Branch hotels

"Drag racing in parking garage woke us at 2:00 a.m.!!!! Sounds of engines revving and brakes screeching. A crowd was present cheering on the racing. I called front desk and they said they had received several complaints and were dispatching security but it went on until 5 a.m. The next morning there were tire marks all over the garage where our car was parked. I do not have any words for this. Where was security? Why were the police not called? How was this allowed to happen while guests were sleeping? Why would they put the guests' cars at risk? The front desk acknowledged this incident and said they would comp us a room for the future but we do not have any plans to return. We are presently waiting for hotels.com to contact property for a refund . "

"There should be shower gel in the bathroom"

"Nice casino but for 360 a room it was terrible. No keurig k cups not bottled waters no microwave no fridge no extra amenities. The room was small sub par for 360 dollars the vending machine didn’t work if I needed a drink. The water was cold didn’t even take a shower or fleshing up as I was there for a concert. Very very very dissatisfied"

"The staff was very accommodating "

"This place has had water damage or something. Smelled like mold when we walked in. foors we dirty, my nieces' socks turned black walking on the floor in her room. The shower had black mold. Chair in my room was stained and was afraid to sit on it. Did not check out the breakfast "

"Fine stay!"

"Staff was extremely friendly and helpful. The room was clean. The staff was concerned whether we had eaten breakfast"

"Good fit for what we needed. There were a couple of things I had to message the host about, but they responded quickly and worked to resolve the issue. We were the first stay of the year, so when heaters and such started to turn on there were quite a few dead spiders that came floating out but nothing extreme. We would stay here again for sure if we are in the area."

"Not handicap accessible and the bed where advertise that's too qúeen but instead they were two doubles"